Gunner War : Survival
Privacy Policy
Effective Date: 2026.08.30
This Privacy Policy explains how Hong Kong Lingdong Online Technology Limited ("we", "us", or "our") collects, uses, stores, shares, and protects personal information when you access or use Ganner War : Survival and related services (the "Service").
If you do not agree with this Privacy Policy, please do not use the Service.
1. Controller
Hong Kong Lingdong Online Technology Limited
Registered jurisdiction: Hong Kong
Contact email: customersupport@leandonplay.com
Website: https://www.leandonplay.com/
2. Age Requirement
The Service is intended for users aged 13 or above. The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete such information.
3. Information We Collect
We may collect the following categories of information:
Account information: guest account ID, user ID, nickname, email address, login method, Apple account identifier, Google account identifier, Facebook account identifier, account status, and account deletion request information.
Device and technical information: device model, operating system, language, country or region, IP address, network status, app version, device identifiers, IDFA on iOS after App Tracking Transparency permission is granted, GAID on Android, crash logs, diagnostic data, security logs, and anti-fraud signals.
Gameplay and service information: game progress, level, fortress/base status, battle records, tower upgrades, Titan or character progress, campaign or stage progress, clicks, retention events, alliance activity, rankings, purchase records, virtual item usage, event participation, and customer support communications.
Payment information: we support purchases through Apple In-App Purchase and Google Play Billing. We do not directly collect or store full payment card information. Payment processing is handled by Apple or Google according to their own terms and privacy policies.
Social and user-generated content: if you use chat, alliance, ranking, profile, or similar features, we may process your username, alliance information, ranking information, moderation status, and related enforcement records. Chat content is currently stored on the player's local device and may be deleted by uninstalling the game or clearing local cache, subject to device and platform behavior.
4. Login Methods
The Service may support guest login, Apple login, Google login, Facebook login, and email registration. The information we receive depends on the login method you choose and the permissions granted by the relevant platform.
The Service supports account deletion. Different login methods, including Apple, Google, Facebook, email, and guest login, may require different verification steps before deletion to protect account security and prevent unauthorized deletion.
5. How We Use Information
We use information for the following purposes:
To provide, operate, maintain, and improve the Service.
To create and manage accounts, login status, game progress, purchases, virtual items, rankings, alliances, and gameplay features.
To process Apple IAP and Google Play Billing purchase records and restore purchases where applicable.
To provide customer support and respond to user requests.
To monitor, moderate, and enforce rules for chat, alliance, ranking, profile, and other user-generated content.
To detect, prevent, and investigate fraud, cheating, abuse, unauthorized access, security incidents, and violations of our Terms of Service.
To analyze service performance, gameplay balance, retention, crashes, technical issues, and product quality.
To conduct attribution and campaign measurement through approved third-party SDKs.
To comply with laws, platform requirements, legal processes, and enforceable governmental requests.
6. Third-Party SDKs and Service Providers
We may use third-party SDKs and service providers to operate, analyze, secure, and improve the Service, including:
AppsFlyer: attribution, install measurement, campaign analytics, device identifiers, advertising identifiers where permitted, IP address, app events, purchase events, and fraud prevention.
ThinkingData: gameplay analytics, operational analysis, product performance measurement, event logs, user behavior events, retention events, purchase events, device information, and region information.
Google Firebase / Google Play Services: app functionality, diagnostics, crash reporting, Google login, Google Play Billing, device information, app events, and platform services.
Facebook SDK: Facebook login, platform account identifier, device information, app events, and related platform services.
Apple Sign in / Apple IAP: Apple login, Apple account identifier, purchase records, receipt validation, and in-app purchases.
Our own SDK: account system, login status, payment records, anti-cheat, data synchronization, gameplay events, user behavior events, customer support, and service operations.
We do not display third-party advertising in the Service. We may still use attribution and analytics services to understand installs, campaign performance, product quality, and user acquisition effectiveness.
7. Sharing of Information
We may share information with:
Service providers who help us operate, host, analyze, secure, and support the Service.
Platform providers, including Apple, Google, and Facebook, where necessary for login, payment, platform compliance, or account verification.
Analytics and attribution providers, including AppsFlyer and ThinkingData, for measurement and service improvement.
Law enforcement, regulators, courts, or government authorities where required by applicable law.
Successors or affiliates in connection with a merger, acquisition, restructuring, financing, or transfer of business assets.
We do not sell personal information for money. Some privacy laws may define certain analytics or attribution activities as "sharing" or "targeted advertising"; where applicable, users may exercise opt-out rights as described below.
8. International Data Transfers and Storage
Because the Service is offered outside mainland China and operated globally, your information is primarily processed and stored in Hong Kong. Some third-party service providers may process information in other locations where they operate.
Where required by applicable law, we will use appropriate safeguards for cross-border data transfers.
9. Data Retention
We generally retain personal information for up to 180 days where reasonably necessary for service operation, security, analytics, anti-cheat, dispute handling, and legal compliance, unless a longer period is required or permitted by applicable law.
After account deletion or when certain personal information is no longer necessary, we will delete or anonymize such information within a reasonable period, unless retention is necessary for legal compliance, security, anti-cheat, fraud prevention, dispute resolution, payment records, accounting, or enforcement of our Terms of Service.
10. Account Deletion and Privacy Requests
The Service supports account deletion. You may request account deletion through the in-game account deletion feature where available, or contact us to exercise applicable privacy rights, such as access, correction, objection, restriction, or deletion of personal information where required by applicable law.
customersupport@leandonplay.com
Please include your game name, server, user ID, login method, and any information needed to verify your identity. We will aim to respond within 3 days after receiving a valid request. We may refuse or delay requests that cannot be verified or that would compromise security, anti-cheat investigations, payment records, legal compliance, or the rights of other users.
11. Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information. You may also have the right to withdraw consent where processing is based on consent.
Users in the European Economic Area, the United Kingdom, and Switzerland may have rights under applicable data protection laws, including the right to lodge a complaint with a supervisory authority.
California and other U.S. state residents may have rights to know, access, correct, delete, opt out of certain sharing or targeted advertising, and not be discriminated against for exercising privacy rights, subject to applicable legal limitations.
12. App Tracking Transparency and Device Settings
On iOS, we collect IDFA for attribution, measurement, and related analytics after requesting and obtaining permission through Apple's App Tracking Transparency framework. If you do not grant permission, we will not access IDFA.
On Android, you may manage advertising ID and privacy settings through your device settings, where supported.
13. User-Generated Content and Moderation
The Service may include chat, alliance, ranking, profile, or other social features. Content you submit may be visible to other users. The Service does not currently provide an in-game reporting feature. Users may contact us by email regarding abusive or inappropriate behavior. We may monitor, review, remove, restrict, or retain user-generated content or related enforcement records when necessary for safety, moderation, legal compliance, anti-cheat, user reports, or enforcement of our Terms of Service.
Do not submit personal information, sensitive information, illegal content, harassment, hate speech, threats, sexually explicit content, fraudulent content, or content that violates third-party rights.
14. Security
We use reasonable technical and organizational measures to protect personal information. However, no internet service, mobile app, or data transmission method is completely secure. We cannot guarantee absolute security.
15. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and may provide additional notice through the Service or other reasonable means.
16. Contact Us
If you have questions, requests, or complaints about this Privacy Policy or our privacy practices, please contact:
Hong Kong Lingdong Online Technology Limited
Email: customersupport@leandonplay.com
Website: https://www.leandonplay.com/